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A Study Determining Which Cloud Provider Works Best For Specific Tasks

Those of us who are building web apps and services inevitably ask ourselves “if I build in the cloud, which one performs the best?”.  In this scenario, the word “best” is a misnomer – what we really mean is “what cloud can perform better given the particular needs of my app?”.  Well, Alistair set out to find those answers.

Along with Webmetrics, he published research that quantifies web application performance on Amazon, Google, Salesforce, Rackspace and Terremark.  Instead of using a “one size fits all” methodology, he compared service response, network performance, CPU, and internal I/O for each cloud provider.

Here’s a quick summary of the results; you can download the full study — complete with detailed conclusions, test methodology, and even agent code –for free from Webmetrics.

No study like this has been done before – and I hope that many people will take the code, improve it, and run tests of their own.  Oh, and it’s all free.  Here’s the original post on the topic.

Enjoy :)

Posted in What did they do.


Metrics 101 at Velocity

The funny thing about monitoring is that there’s a ton of data to collect, but few people know where to start. A few months ago, Steve Souders, one of the co-chairs of Velocity, asked us if we’d teach a workshop to try and fix this.

It’s a reworking of many of the things we cover in the book, plus an attempt to explain the math and reporting in an accessible way. Here’s the slide deck.

Posted in Could they do it, EUEM, RUM, Synthetic testing, Velocity.

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Applied Communilytics – 10 Speakers & Fresh Material

Alistair and I can’t wait for our Applied Communilytics session tomorrow at Web 2.0 Expo in San Francisco.  We have an all-star lineup speaking with us during the day.

We’ll hear from 5 guests in “blitz-sessions”; 15 minutes interviews.

  • John Lovett, principal at Web Analytics Demystified will speak to us about the report he just released with the Altimeter group entitled “Social Marketing Analytics”
  • Chris Slowe, lead developer at Reddit will speak to us about tracking and growing a community
  • Kevin Weil from the analytics group at Twitter will speak to us about Twitter and the future of social measurement
  • Hiten Shah, CEO of KISSmetrics will speak to us about social media metrics and optimization
  • Dave McClure of Founders Fund will talk about AARRR, and separate fantasy from reality in social media measurement

We’ll also have a panel with some brilliant folks that are working to support social media analytics practitioners.  We’ll talk about the present and future of social media, concentrating on “quick wins” for analytics geeks.  The panelists include:

  • Ryan Kuder, VP of Marketing at Biz360
  • Erin Hunter, EVP at comScore
  • Eric Feinberg, Industry Director at ForeSee Results
  • Ryan Holmes, CEO at HootSuite
  • Matt Langie, Sr Dir of Product Marketing at Omniture

The schedule for our day is as follows:

You still have time to register! Here’s a 25% off discount code if you’d like to attend: websf10ac25

We hope to see you there!

Posted in Events, w2e.


Complete Web Monitoring slides from Coradiant lunches

I’m in a few cities in the US presenting an overview of Complete Web Monitoring for my old alma mater, Coradiant and their partner, Dynatrace. It’s a 45-minute recap of the concept of holistic monitoring, looking at the four kinds of website and linking together disparate sets of data with a particular focus on performance monitoring. Slides here:

If you’re in one of the cities, sign up and stop by. Next stop: Interop, then Web2Expo San Francisco for the Communilytics workshop!

Posted in What did they do.


Thoughts on the 2010 Web Analytics Association Board of Directors Vote

Web Analytics AssociationDisclaimer: I’m one of the nominees for the WAA board of directors. Shouldn’t really matter, but consider yourself warned.

This year, 21 nominees are running as nominees for five board of director positions – 1 in Europe and 4 in North America.

I’m running for three major reasons:

  • Social Media Measurement: Let’s make sense out of them.  I co-wrote a book on the subject in 2009 with Alistair Croll. I’ve talked to hundreds (thousands?) of practitioners / enthusiasts about the subject. The WAA needs to pursue it’s standardization, advocacy and education in the field.  Yep. I can help that.
  • Lean Startup Analytics: It’s time we give more love to the massive startup ecosystem. Startups have completely different needs than companies in the enterprise space. By appealing to them, we can grow our membership base considerably and help educate those that will turn into the mammoth companies of tomorrow.  Think of it as “educating our young”.
  • Non-Profit Analytics: Much of the efforts put into strengthening the startup base can equally help non-profits.  By passing along educational material targeted to non-profits, we can empowering them with stronger abilities to  understand where their efforts are successful, and where they’re not.

During the day time, I, eat, poop and sleep data convergence.  We need to be more inclusive of non-traditional streams of measurement. This will ultimately help us grow our member base, and make the organization more relevant in today’s “big data” environment.  This is the central thesis in Complete Web Monitoring.

There are 12 people on the board of directors and the WAA has over 1500 members (updated number from 5000, thanks Eric Peterson).  We have the resources, collective intelligence and drive to make strides in each of these areas.  We simply need a bit of support, encouragement, and direction to make these a reality.  Aaaaand, that’s why I came to the party :).

But frankly, as far as the vote is concerned, I’m confused. It isn’t how I imagined things being. I never imagined that there would be as many existing board members running as there are positions.  The people I’m “running against” aren’t people I want to run against.  I’m supposed to be running against Jim Sterne, the founder of the WAA?

A big part of me wants to give Alex, Dennis, JimJune and Vicky a second BoD term. Jim puts it so eloquently:

“Aside from being a major cheerleader for the cause, I bring the organizational memory which will help the next Board and our new Executive Director understand why certain decisions were made in the past.”

Another part of me wants to encourage voters to pass the torch on to new candidates armed with fresh ideas and new perspectives.

  • John Lovett, analyst extraordinaire, brings an understanding and tenure in the web analytics industry that few nominees can rival.  I encourage the WAA to take the opportunity to work with him closely over the next two years.
  • Brendan Hart brings executive metrics knowledge from National Geographic that can greatly benefit our organization from a practitioner point-of-view.
  • Eric Feinberg never ceases to amaze me with his candor, knowledge and ability in the field.  He is a great person to talk and work with and would be a big asset to the WAA.
  • Steve Jackson, who wrote the book Cult of Analytics, and pushes hard for awareness of the WAA outside of North America.
  • And . . . well . . . I’m running and all. :)

I’m not sure which way to go. No matter what, I feel like the Web Analytics Association will gain some great directors, and lose some great candidates.

I’ll probably end up voting for a mix of organizational memory and fresh meat. Either way, the decision will be very hard.

For all of you planning to vote (and even those that aren’t!), I’d love hear your thoughts – either here or on your own blog (if you blog about it, let me know – I’ll add all WAA related posts to the end of this one). By encouraging discussion, I hope that it will help us all come to a conclusion that’s best for the association.

See you on the ballot.

PS: You can see a nominees in action on Twitter by following the Twitter list or finding their individual accounts here.

Here’s a list of blog posts related to the Web Analytics Association Board of Directors vote:

    Posted in Web Analytics Association, Web anaytics, What did they do.

    Tagged with , .


    Web Analytics Association Board of Director Nominee Twitter List

    Web Analytics Association

    If you haven’t heard yet, the Web Analytics Association is an organization that’s promoting web analytics.  It does so by passing on information to the public, by providing access to best practices, and ultimately connecting individuals, vendors, practitioners and consultants in the field.  This year, the WAA received nominations for their board of directors.  It is accepting 5 positions – 4 based in North America and 1 based in Europe to compliment their existing board.

    I’ve put together a Twitter list of all nominees running for the 5 Web Analytics Association board of director positions.  To follow the nominees, simply click on this link, and hit the “Follow this list” button.  Even better, simply add this list if you use Seesmic Desktop, TweetDeck, CoTweet, HootSuite or any other Twitter application.

    If you’re interested in following the nominees individually, I’ve included their Twitter accounts below.  Enjoy!

    • Nicolas Babin, Chief Operating Officer, AT Internet (XiTi), France, Vendor
    • Matthew Bragg, Key Account Director, Foviance, UK, Consultant
    • Joy Brazelle, Director of Product Marketing and Professional Services, ClearSaleing, USA, Vendor
    • Vicky Brock, CEO, Highland Business Research, UK, Consultant
    • D. Blake Cahill, Senior Vice President, Marketing, Visible Technologies, USA, Vendor
    • Juan Manuel Damia, Co-Founder, SocialMetrix.com, Intellignos.com & Analytics20.org, Argentina, Consultant
    • June Dershewitz, Vice President of Analytics, Semphonic, USA, Consultant
    • Eric Feinberg, Industry Director, ForeSee Results, USA, Vendor
    • Brendan Hart, VP, Marketing & Business Intelligence, National Geographic Digital Media, USA, Practitioner - (I can’t find Brendan on Twitter)
    • Lee Isensee, Worldwide Online Marketing Lead / Solutions Architect, Unica Corporation, USA, Vendor
    • Steve Jackson, Director: Business Insights, Kwantic, Finland, Consultant
    • Alex Langshur, President and Founder, PublicInsite Inc., Canada/USA, Consultant
    • John Lovett, Senior Partner, Web Analytics Demystified, USA, Consultant
    • Aaron Maass, Managing Director, MaassMedia, LLC, USA, Consultant
    • Jodi McDermott, Sr. Director, Product Management, comScore, USA, Vendor
    • Dennis R. Mortensen, Director of Data Insights at Yahoo!, Yahoo!, USA, Vendor
    • Gary Nugent, Director of Business Development, The Status Bureau, Canada, Vendor
    • Sean Power, Co-Founder, Watching Websites, Canada, Consultant
    • Robert Russotti, Senior Director, Online Marketing, ANSI – American National Standards Institute, USA, Practitioner
    • Jim Sterne, President, Target Marketing, USA, Consultant
    • Jared Vestal, Director of Marketing Analytics, Restaurant.com, USA, Practitioner

    Posted in Web Analytics Association, Web anaytics, What did they do.


    I know what porn you surf: Analytics gets creepy

    There’s a known weakness in browsers which we wrote about in the book. Every time we talked with someone about it, they’d ask us why we didn’t start a company that took advantage of the loophole, and the answer was, well, it’s creepy. The loophole basically lets you see where else your visitors have been on the Internet. Well, it’s now out in the open, in two forms: Beencounter, and Haveyourfriendsbeenthere.

    To be perfectly clear, the site won’t show you everything your visitors surf–just whether or not they’ve been to a set of sites you define. Here’s how it works:

    trackingdiagram

    1. Continued…

    Posted in What are they saying, What did they do.

    Tagged with , , .


    Beth Kanter and Non-Profit Analytics

    Welcome To Beth Kanter.OrgBeth Kanter’s 53rd birthday is today.  Of the many reasons why we’re big fans of Beth, she’s pioneering the concepts of web-based analytics for the non-profit / charity sector.  If you haven’t seen her blog before and you want to deep dive in her thoughts on metrics, start here.

    To celebrate her 53rd birthday, she’s using social media to incite change in the world by sending 53 Cambodian children to school.  Here’s the full description of her birthday wish.  Have a few bucks laying around?  Help her out here.  It’ll help kids go to school in Cambodia!  How cool is that :).

    It gets better.  She’ll write about the lessons she learned during the campaign (just like we did for the Beers for Canada), and share insights on the metrics and measurement tactics she used to determine what worked and what didn’t.

    As always, Beth continues to be a rock solid voice in the world of non-profits & web.  She’s on our A-list.

    Happy birthday Beth!

    Posted in Misc, Web anaytics, What did they do.


    Lean analytics: Questions VCs should ask (and you’d better answer)

    Thanks to Flickr's Aussiegirl for thisRecently, I was in Israel for a cloud computing conference and some meetings with local VCs. The folks at Gemini, a VC firm, organized an evening with their portfolio CEOs to discuss lean analytics for startups. I concluded the presentation with a list of metrics that a web-based startup should track. I guess they were the right questions; at the end of the evening, Guy Horowitz, my host for the event, said,

    “I feel bad for the CEOs of my portfolio companies that aren’t here. Their next board meeting will be miserable.”

    Not measuring the right things can be fatal. And VCs are in the business of separating the soon-to-be-dead from the fledgling successes. There’s nothing quite as good at doing this as the cold, hard light of analytics. So here’s the list, with a slide deck and some examples.

    Continued…

    Posted in What did they do.


    Guest Post: How I increased traffic 1,176% in 24 hours

    Alex BowyerAlex Bowyer (@alexbfree) is a research analyst at Bitcurrent in Montreal, where he blogs about emerging technologies and their social impacts, and co-organizes events such as Bitnorth and Enterprise Cloud Summit. He is passionate about using computers to solve human problems in new ways, and all the things that encompasses – user-centric design, productivity, human-computer interfaces and exploring social trends. Before that he worked at IBM UK, specializing in Voice systems, Java and information management.

    In this post, Alex shows us that sometimes, attracting pageviews isn’t rocket science, which you might be forgiven for thinking if you follow this blog regularly:

    Unlike my colleagues Alistair and Sean, I’m no analytics expert. But like all bloggers and social media enthusiasts I have an interest in sharing ideas about technology and society, and getting those ideas out to as many  people as possible.

    percent Change

    I’ve been exploring ways to get more traffic to my personal blog, and yesterday stumbled upon something quite remarkable. In one day I was able to achieve 2,579 new pageviews, a 1,176% increase in traffic. And all it took was about 30 minutes of effort.

    Continued…

    Posted in What did they do.

    Tagged with .



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